Personal Safety

The Facts

It's always better to be safe rather than sorry - here are some simple changes you can make to decrease your chances of becoming a victim of crime:

  • Where possible, don’t walk around at night on your own. If you have to, walk with purpose and direction, try to stay in well-lit, crowded areas, and try not to get your phone out as it makes you, and your phone, an easy target for thieves. 
  • Do not be over-protective over your belongings; you can get a new phone and you can order new bank cards. Your priority is to think about getting yourself away from a potentially dangerous situation.
  • Spread your personal belongings - try not to keep all your valuables in your bag or in one place so that should the worst happen, you don’t have to give up everything.
  • If getting a taxi, use a valid taxi service or online cab checker to confirm it is licensed or send the registration number to a friend.


You have not allowed cookies and this content may contain cookies.

If you would like to view this content please

Things to Remember when Travelling by Foot

  • Don’t walk and talk/text on your phone – this makes you vulnerable to people around you as your senses are not alert – especially if you are crossing the road; you are at risk of not seeing danger
  • You should cross the road at the designated crossing; this ensures you do not miss a hidden side road from which a vehicle could swing out
  • Wait for the green man; don’t dart out or run – you are at risk of falling or being caught off guard
  • Don’t listen to loud music when walking/crossing the road – you are at risk of missing an important warning sign

Things to Remember when Travelling by Bus/Train

  • Don’t stand too close to the edge of the pavement
  • Take your time – don’t run to catch public transport; there will always be another bus or train! You are at risk of getting harm running towards a departing bus or train
  • Be polite – say hello and thank you to your driver; they have a tough job
  • Don’t play loud music/videos on your phone – people are entitled to a peaceful journey
  • Remember that everything you do or say gives an impression of you – think about the language you are using
  • Plan your journey in advance as much as possible and make sure you know your route and stop
  • Check the times of the last buses, Tubes and trains
  • Have your ticket, pass or change ready so your purse or wallet is out of sight and keep bags zipped and valuables secure
  • Look out for Help Points and passenger alarms - use them if you feel threatened. These will connect you to a member of staff 

Things to remember when cycling

  • Wear bright colours or reflective strips so that all cars can see you
  • Do not listen to headphones as you may miss a warning sign from another vehicle
  • Do not overtake large vehicles (buses; vans) from the inside (along the curbside) as they have blind spots and may not see you!!
  • You should always wear a helmet when cycling to protect yourself in an accident
  • You should have lights on your bike when cycling in the evening
  • Have your bike serviced once a year to ensure it is working at its safest level
  • Try to lock your bike in a designated parking facility
  • Don't leave your bike in the same place every day
  • Secure your bike safely by locking both wheels and the frame to the cycle stand or another immovable object
  • Take removable items, like lights and pump, with you
  • Register your cycle

Things to remember when travelling by taxis/mini cabs

  • Always use a licensed taxi (black cab) or licensed, booked minicab. You can use our licence checker to check validity
  • Book your minicab by phone, email or in a minicab office. Never approach or accept a journey from a minicab driver off the street. Only taxis (black cabs) can be stopped by customers and can pick up off the street 
  • When your booked minicab arrives, make sure the minicab driver can confirm your name and destination. Check this before you get in the vehicle 
  • Check the minicab driver's photo ID
  • Never risk taking an unbooked minicab. You can also use Cabwise to have your two nearest minicab numbers and one taxi (black cab) number texted to your phone 

Want more information?

Contact Us

Bengarth Road, Northolt, Middlesex, UB5 5LQ

020 8841 4511

Contact Us